Cookies are small text files saved on your device when you visit a website or use certain online features. They help websites and apps work properly, remember your preferences, and understand how people use the Services.

Some cookies are set by us (first-party cookies). Others are set by trusted partners who provide services to us (third-party cookies), such as analytics or advertising providers.

We use cookies and similar technologies to:

• Keep the Services running securely and reliably
• Remember your choices (like settings and preferences)
• Understand how the Services are used so we can improve performance
• Measure the effectiveness of marketing (where enabled)
• Help show content and ads that are more relevant to you (where enabled)

Where UK law requires it, we ask for your consent before using non-essential cookies.

We group cookies into the following categories:

1. Strictly Necessary CookiesThese are required for the Services to operate and can’t be switched off in our systems.They are usually set in response to actions you take, such as logging in or navigating secure areas
   Typical uses include:
   • Keeping you signed in during a session
   • Maintaining security and preventing misuse
   • Enabling core site/app navigation and essential features

   Because these cookies are essential, they are generally used without consent where permitted by law.

2. Preference (Personalisation) CookiesThese help the Services remember your choices and make your experience smoother and more tailored.
   Typical uses include:
   • Remembering language or region preferences,
   • Saving certain settings so you don’t need to reselect them each time.

   These cookies are only used when you enable them (where required).

3. Performance (Analytics) CookiesThese help us understand how visitors use the Services by collecting information such as which pages are visited, how long people stay, and whether errors occur.We use these insights to improve speed, stability, and usability.
   Typical uses include:
   • Understanding which pages/features are most useful,
   • Spotting and fixing technical issues,
   • Measuring and improving overall performance.

   These cookies are used only when you enable them (where required).

4. Marketing Cookies These cookies may be used to show ads that are more relevant to you and to measure campaign performance. They can track activity across websites or apps, depending on the provider and your settings.
   Typical uses include:
   • Limiting how often you see the same ad,
   • Measuring conversions and ad engagement,
   • Building audiences for advertising (where allowed).

   These cookies are used only when you enable them (where required).

You can control cookies in two main ways:

1. Cookie settings on our ServicesWhere available, you can use our cookie banner or cookie settings tool to:
   • Accept all cookies,
   • Reject non-essential cookies,
   • Choose which categories to allow,
   • Change your preferences later.
2. Browser/device controls Most browsers let you:
   • Delete existing cookies,
   • Block all cookies,
   • Block cookies from specific sites,
   • Set rules for certain cookie types.

   If you disable or block some cookies, parts of the Services may not work properly (for example, you may not be able to stay logged in or certain preferences may not save).

We may update this policy from time to time (for example, if our cookies change or the law/guidance evolves). Any updates will be posted on this page, and where appropriate we may notify you through the Services.

If you have questions about our use of cookies or your privacy choices, contact:

Email: support@rwgmobile.wales